Big Head Consulting
Free Assessment
Who We Help

AI & automation for restaurants & food service.

Restaurant margins live in a narrow band — food cost and labor each eat about a third of every dollar, so the wins have to come from the operations around the food: the no-show that kills a Friday four-top, the catering inquiry that sat unanswered for three days, the phone ringing during dinner rush.

We work with the systems you already run — your POS, your reservation book, your ordering platforms — and automate the follow-up and phone work that nobody on a busy floor has time for.

Sound familiar?

The challenges we hear most from restaurants & food service — pick yours in the free assessment and the roadmap gets specific.

  • Reservation no-shows eat into nightly revenue
  • Online ordering scattered across DoorDash, Uber Eats, and our own site
  • Inventory waste and food cost tracking is a mess
  • Staff scheduling takes hours every week
  • Catering and group inquiries fall through the cracks
  • Our loyalty program feels generic — nobody engages
  • Reviews pile up across Google, Yelp, and OpenTable
  • Can't keep up with social media

What we'd automate first

Reservation reminders that actually cut no-shows

SMS confirmation and reminder sequences routinely reduce no-shows 30–50% — that's recovered revenue on your busiest nights, not a new cost.

An AI phone agent for after-hours and rush-hour calls

Reservations, hours, private-event questions — answered and booked while your team plates food. Calls that need a human get flagged, not dropped.

Catering inquiries that never fall through the cracks

Catering is often a six-figure revenue stream handled in a personal inbox. Automated intake, quoting follow-up, and reminders keep every inquiry moving.

One place for reviews across Google, Yelp, and OpenTable

Drafted responses in your voice, every platform in one queue, review requests triggered after good visits.

See it in action

One agent answering for a dental office after hours, a mortgage team at peak, and an 11 PM plumbing emergency — booking, verifying, and dispatching as it talks.

Works with the tools you already use

ToastSquareOpenTableResy7shiftsDoorDash…and whatever else runs your business.
🍽️ Get a roadmap built for your restaurants business.
Two minutes, free, no sales call required — tell us what's eating your time and get specific recommendations back.